1 Aug | CHICC Expert Workshop 6 - 'Leading with Your Head and Your Heart - Leadership Reimagined'

August 1, 2023

Leading with Your Head and Your Heart –Leadership Reimagined with Bill Lucia

Anything is possible when you truly unleash the power of your people’

International leadership expert and published author of Leading with Your Head and Your Heart (2022) Bill Lucia will join us at CHICC to share his deep knowledge and experience in creating organisational culture to yield extraordinary business results.

Bill Lucia is the former Chairman, President and Chief Executive Officer of HMS (NASDAQ:HMSY), a leading healthcare analytics and technology company in the US. He served as CEO from 2009 to 2021 and was named Chairman of the Board of Directors in July 2015. Under Bill’s leadership, HMS grew to $673 million in revenue, serving 500 healthcare payers and 50 government agencies in 40-plus states and 31 of the 38 private health insurers in Australia.

Bill and his leadership team transformed HMS into a high-performance culture by empowering its 3,200 people to act with urgency and excellence to tackle healthcare’s biggest challenges. By unleashing the entrepreneurial spirit of all HMSers, employee engagement jumped by 20%, revenue increased by 52% and AEBITDA rose by 82% over a six-year period.

Bill has a passion for helping leaders grow their businesses to new heights and regularly provides CEO coaching.

During this workshop, Bill will provide insight into essential tools, knowledge, and skills needed to excel as an effective leader. With decades of experience as a successful executive and a deep understanding of the power of empathy, Bill Lucia challenges conventional notions of leadership, encouraging a compassionate mindset as the foundation for authentic and impactful leadership.

Bill will also share strategies for effectively managing conflict, making tough decisions with empathy, and nurturing resilience in both individuals and teams.

Key learning outcomes of this workshop are the following:

  • A holistic understanding of how to inspire and motivate others to achieve greatness
  • Learn to embrace innovation, lead through uncertainty, and respond to emerging challenges with agility and resilience
  • Discover how essential communication skills enhance your ability to communicate effectively  
  • Hear how to develop tools and techniques to analyse complex situations and develop innovative solutions that align with your organisation's goals.


  • CHICC workshops are free to Victorian Digital and Digitally Enabled Medical Technology Companies thanks to the support of the Australian Medtech Manufacturing Centre and the Victorian Government Department of Jobs Skills Industry and Regions.  
  • All participating companies will be required to participate in post-workshop surveys as a condition of registration. Companies which do not complete post-workshop surveys may be required to pay a registration fee for any future workshops. 
  • Numbers are strictly limited up to 35 seats available at each workshop. 
  • ANDHealth reserves the right to allocate limited availability to maximise the number of companies that will benefit from the program. 

If you are interested in participating in this workshop but have not attended past ANDHealth events or programs within the last three months, you are required to fill out the following form: https://airtable.com/shr9lIw0L...

CHICC Expert Workshop 6 - 'Leading with Your Head and Your Heart - Leadership Reimagined'

  • Date: Tuesday 1 August 2023
  • Time: 2:30 pm - 5:00pm
  • Location: Connected Health Innovation &Commercialisation Centre | Level 2, 99 William Street (Corner Little CollinsStreet), Melbourne.

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